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Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


Radiology Negligence Claims

Radiology is the medical term that refers to any form of diagnostic imaging, such as X-rays, CT scans, ultrasound and MRI scanning. It is used to capture images of parts of the body which are not visible to the eye, in order to diagnose and treat disease or other medical issues.

Radiology plays a fundamental role in the early diagnosis of illness, allowing medical practitioners to identify disease and treat patients accordingly. Therefore if a radiological errors occur, such as a medical practitioner’s failure to interpret scans properly, the consequences can be devastating.

If you have suffered due to a mistake during a radiological examination, within the last three years, TRUE Solicitors may be able to help you to make a claim.

TRUE Solicitors has a team of lawyers who specialise in medical negligence claims. Their experience and expertise can help you to obtain maximum compensation in the shortest possible time. We handle all claims on a No Win, No Fee basis.

Call us on 0344 854 7000 to discuss your claim, or submit your details below and we’ll call you back at a time convenient for you.

Free initial assessment

What is classed as a radiology mistake?

Common examples of radiology errors include:

  • Failure to correctly interpret results.
  • Failure to act upon results that indicated a potential issue.
  • Inadequate reporting on results.
  • Inadequate examinations and record keeping.
  • Lack of communication, leading to vital information not being given to the clinician responsible for the patients’ care.
  • Technical issues such as using the incorrect imaging protocol, images taken from the wrong area of the body, or scanning equipment malfunction.

A mistake in radiology can lead to serious illnesses being undiagnosed, incorrect treatment being administered, and, in the worst case scenarios, can leave patients facing a terminal illness.

What can I claim compensation for?

You may be able to claim for the following:

  • Loss of earnings.
  • Injury compensation.
  • Medical expenses such as, prescription charges and painkillers.
  • Compensation for the care and support provided by family or friends.
  • Reduced life expectancy.
  • Ongoing illness.
  • Recovery time.
  • Expected lifestyle changes.

How much will my claim be worth?

The amount of compensation that you may receive is dependent upon the individual circumstances of your case. The amount will depend on factors such as:

  • The severity of the radiological mistake.
  • How your life has been affected by the injury or illness.
  • Your future care and support needs.
  • Financial losses, including how much money you’ve lost or will lose resulting from the accident (e.g. loss of earnings, travel expenses).
  • Specialist equipment and adaptations that you may need.

Is there a time limit for making a claim?

You have up to three years from the date you became aware that you received negligent radiological treatment to make a claim. Is it is advisable to seek legal advice as soon as possible, whilst the information and circumstances around the treatment is fresh to mind.

You are able to make a claim on a child’s behalf at any time after the misdiagnosis has occurred, before the child reaches the age of 18. After the child has turned 18 they have until they are 21 to make a claim themselves.

How much will it cost to make a claim for a radiological error?

TRUE Solicitors will manage your claim on a ‘No win, No fee’ basis, so there is no financial risk to you. Our charges are dependent upon the individual type of case, and are typically a percentage of the compensation that we obtain for you. The charges will be no more than 25 per cent of your compensation amount.

How long will my claim take?

The length of medical negligence claims depends on whether the other party admits fault, the severity of the injury and the extent of the claim for losses and expenses. Straightforward medical negligence claims may settle within a few months, whereas complex cases may take in excess of a year.

How do I start a radiology negligence claim?

If you believe that you or a loved one has a claim for radiological negligence, contact TRUE Solicitors today to speak to a member of our medical negligence team. We offer an initial free, no obligation, assessment of your case.

Start my claim


Our Process


Submit Your claim – we will establish who was at fault and submit a claim on your behalf.


Gather the Evidence and Arrange Treatment – we will collect all of the evidence needed to prove your claim, arrange a medical examination for you, and if appropriate arrange treatment to assist with your recovery.


Win Your Claim – we will fight hard on your behalf to recover maximum compensation in the shortest time.

TRUE Case Studies

Patient receives a five figure sum following the failure to correctly interpret radiology imaging

What happened: Our client had a history of bilateral hip replacements (i.e. both hips had previously been replaced at the same time). Subsequently they attended Accident & Emergency with pain in their right hip and lower back and were referred for an x-ray. The x-ray was interpreted as showing no periprosthetic loosening (i.e. loosening of the implant from the bone structure) and our client’s joints were considered to be in good condition. They had pain relieving injections and physiotherapy but the hip pain continued.

Approximately 1 year later our client suffered a fall. An x-ray was performed which showed that they required urgent revision of the right hip replacement and they underwent a right complex total hip replacement procedure. However, at the time of the second x-ray, the earlier first x-ray was reviewed and was found to demonstrate loosening of the cement in the right hip replacement, which had not previously been identified, and which would have led to revision surgery at that earlier juncture.

The effect on our client: The failure in correctly interpreting the initial x-ray image lead to a delay in revision surgery of approximately 18 months, during which time our client suffered significant pain and loss of mobility. The revision surgery that was subsequently required was more complex than it otherwise would have been, which led to a significantly worse outcome.

How TRUE Solicitors were able to help: We brought a claim on behalf of our client on the grounds that there was a failure to interpret the x-ray imaging correctly. Had they done so, our client would have undergone revision surgery 18 months earlier and would have achieved a better outcome. Court proceedings were started, and the Defendant made admissions in the Defence in respect of the failure to correctly interpret the x-ray imaging and in relation to our client’s worse outcome, although the extent of this was not admitted. Medical evidence was obtained and we were able to negotiate settlement.

Level of settlement achieved: £30,000

Practice area: Medical Negligence – radiology

Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


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Please Note: Estimate amounts are guidelines only. Your injury and recovery are as individual as you are. The amounts are guideline amounts only and any settlement will be based upon the evidence of medical practitioners.
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