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New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571
New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571

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Andrew Mayall

Partner - Personal Injury (EL/PL & Serious Injury)


Falls from Height at Work Claims

Working at height is never without risk. People with a job that involves working up ladders, scaffolding or in cherry pickers/cranes are more at risk of a fall from height. A fall from height can result in serious damages including spinal, head and brain injuries, and even death.

Your employer has a duty of care to look after your well being, through minimising risk, whilst you are in the workplace. Therefore if your job requires you to work at height your employer must provide you with the appropriate training and any equipment that you require to do your job safely.

If your employer fails in any way to follow the appropriate health and safety protocols, and you suffer an accident at work as a consequence, you could be entitled to compensation.

TRUE Solicitors are experienced in obtaining compensation, rehabilitation and support for clients who have suffered due to a fall from height in the workplace. We handle all accident at work claims on a No Win, No Fee basis.

Contact us today for a free, initial assessment of your claim. Submit your details below or call us on 0344 854 7000.

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What are the common causes of accidents at height?

People with the following professions are more at risk of experiencing a fall from height at work:

• Window Cleaners/ Window Installers
• Civil Engineers
• Scaffolders
• Supermarket shelf stackers
• Roofers
• Construction workers

The common causes of falls from height at work include:

• Falls from unsteady/broken ladders
• Falls due to inclement weather
• Lack of safety railings and PPE
• Poorly constructed scaffolding
• Lack of anti-slip protection

What should my employer do to protect me?

The Work at Height Regulations 2005 states that employers must ensure that the following requirements are met to ensure the safety of their staff whilst working at height:

• Provide employees with appropriate training.
• Provide employees with the right personal protection equipment (PPE).
• Conduct a risk assessment
• Ensure all equipment is in good working order.
• Ensure that surfaces are dry, sturdy and free from obstacles.

What should I do if I have experienced a fall from height accident?

If you have had a fall from height at work it is important to seek medical attention as soon as possible. Falls from height can mask serious internal injuries and brain trauma which may not be obvious to the naked eye.

  1. The accident must be reported to your employer, with the details accurately recorded in the accident book. If there is no accident book, write down what happened and give it to your employer. Keep a copy for yourself too.
  2. It is important to also take the names and contact details of any witnesses.
  3. If possible, take photos of the scene of the accident. This can be very helpful if you wish to pursue a claim and your  employer doesn’t admit liability.
  4. Keep a copy of all medical records and any medical expenses that could be used to quantify your personal injury claim.

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What can I claim compensation for?

If you’ve suffered an injury at work due to falling from a height you may be able to claim for the following:

  • Loss of earnings.
  • Pain and suffering.
  • Medical expenses such as, prescription charges and painkillers.
  • Compensation for care and support.
  • Ongoing illness.
  • Recovery time.
  • Expected lifestyle changes.
  • Rehabilitation

How much will my claim be worth?

The amount of compensation that you may receive is dependent upon the individual circumstances of your case. The amount will depend on factors such as:

• The severity of your injuries.
• How your life has been affected by the injury.
• Your future care and support needs.
• Financial losses, including how much money you have lost or will lose as a result of the injury (e.g. loss of earnings, travel expenses).

To get an idea of the amount that you may receive to compensate for physical injuries use your free injury calculator below:

Calculate my claim

How much are the legal fees?

TRUE Solicitors will manage your claim on a ‘No win, No fee’ basis. Our charges to you are dependent upon the individual type of case, and are typically a percentage of the compensation amount that we obtain for you. The charges will be no more than 25% of your compensation.

Is there a time limit for me to make a claim?

You have up to 3 years from the date of the accident to make a claim. It is however recommended to start the claims process as soon as possible while the evidence and the memories of you and your witnesses are fresh.

True Client Stories

£9000 settlement obtained for client injured in scaffolding accident

When you’re ready, our experts will be here to help to advise and guide you through the claims process. We will carry out a free, no obligation initial assessment so that you know exactly what your options are. You can then choose whether or not to begin the claims process.

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Andrew Mayall

Partner - Personal Injury (EL/PL & Serious Injury)


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