New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123

Start your FREE Enquiry

  • This field is for validation purposes and should be left unchanged.
Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


Medical Negligence Claims

It is understandable to feel worried about making a medical negligence claim. Many people have feelings of guilt about bringing a claim against the NHS, or private healthcare trust that have cared for them. However, if a medical professional has failed in their duty of care, which has resulted in you suffering further harm or injury this can have a detrimental impact on your life.

If you’ve suffered from an illness or injury, as a result of a medical mistake, within the last three years, you may be eligible to make a claim.

Our team of expert medical negligence solicitors are highly experienced in getting our clients access to the rehabilitation and compensation that you deserve.

Medical Negligence Solicitors Newcastle

Our solicitors dealing with medical negligence claims are based at our Newcastle head office, but can assist anyone in living in England and Wales with their case.

We offer our clients:

  • A free initial, no-obligation assessment
  • No Win, No Fee agreements
  • Expertise in handling complicated medical negligence cases

If you’re looking to make a claim against your doctor or hospital, call us on 0344 854 7000 to discuss your case, or submit your details below and we’ll call you back at a time convenient for you.

Contact us

What is medical negligence?

This is the broad term used to describe mistakes, accidents and poor care administered by medical staff, in both the NHS and private healthcare practices. It includes any medical treatment whether it is provided at hospitals, GP surgeries, health centres or even at home.

Common types of negligence include misdiagnosis, surgical error, and prescribing patients with incorrect medication or administering the wrong treatment. All of these issues can contribute to making an existing illness or injury worse.

How do I make a medical negligence claim?

You can start the claims process by contacting our First Response Team on 0344 854 7000.

A member of our friendly team will ask you a series of questions to outline the details of your case. Your answers will be analysed by one of our clinical negligence solicitors who will determine if your case has good prospects or not.

Alternatively you can submit your details using our online enquiry form below and we will contact you at a time convenient for you.

Our NHS negligence solicitors are experienced in helping clients with their claims and will handle your case with empathy and understanding.

Start my claim

What qualifies as medical negligence?

When things go wrong as a result of medical misconduct it can have a life-changing effect, not only for you but for your family too. Why should you suffer as result of someone else’s incompetence? Our medical negligence solicitors are experienced in obtaining medical injury compensation for those that have received treatment in the following areas:

  • GP negligence such as a failure to investigate symptoms or to act on test results.
  • Misdiagnosis or a delay in diagnosis.
  • Surgical negligence such as poor operating procedures, instruments left inside the body or the wrong operation being performed.
  • Dental negligence claims for people who have suffered substandard dental treatment leading to avoidable tooth loss or making a dental condition worse.
  • Hospital negligence including patient dehydration and malnourishment, pressure sores claims and hospital-contracted infections such as MRSA.
  • Medication errors when the wrong medicine is prescribed or drugs are administered in the wrong dosage.
  • Birth injuries to mothers and children or inadequate prenatal and postnatal care.
  • Negligent cosmetic procedures such as breast implants, face lifts, rhinoplasty (nose jobs), injections or liposuction.
  • Lack of consent claims where a healthcare professional provides treatment without first explaining the risks.
  • Accident and emergency negligence claims against issues such as the failure to check  a patient’s medical history, or missed fracture compensation.
  • Cancer misdiagnosis claims.

What is the time limit for making a medical negligence claim?

The medical negligence claims time limit is three years from the date of receiving the treatment, or three years from when you became aware that your illness or injury was caused due to the treatment you received. The exceptions to this rule are when cases involve children or those who are mentally incapacitated to make a claim themselves.

Children do not face the claims time limit of three years as a claim can be made by an adult on their behalf at any time before they turn 18. There is no time limit to make a claim for those who are mentally incapacitated to make a claim themselves. Read our guide on making a medical negligence claim on the behalf of a child for more information.

If a loved one has died due to clinical negligence, the three-year time limit runs from the date of death.

Can I make a no win, no fee medical negligence claim?

We are no win, no fee medical negligence solicitors. This simply means that should we not win your case, you will not need to pay us a penny to cover your legal fees.

If you win your case your opponent will pay most of your legal costs.

Any legal costs not paid by your opponent will be deducted from the compensation that you receive. These costs include:

  • The cost of your no win no fee insurance policy
  • Some of your basic legal costs which can’t be recovered from your opponent
  • A “success fee” which compensates us for the risk that if your claim was unsuccessful then we would not be paid at all.

Your solicitor will discuss this with you in advance, so you’ll know what to expect when your claim settles.

Read our guide on how personal injury claims are funded for more information.

What is the average payout for medical negligence?

The amount of compensation you will receive for a medical negligence claim depend on a number of different factors including:

  • The extent of your physical pain and suffering
  • The severity of your injuries or illness
  • Medical and care expenses incurred as a result of the negligent treatment
  • Current and future income loss
  • Any home or car adaptations that you have had to make

Your medical negligence solicitor will take all of the above into consideration when quantifying your claim.

Medical negligence pay-outs vary dramatically, compensation amounts can be anything from around £1000 to as high as several million. It is therefore difficult to say what your settlement will be, as each and every claim is unique. Read our guide on how much compensation you can get for medical negligence for more information.

Alternatively, use our free medical negligence calculator below to get an idea of how much your physical injuries may be worth:

Calculate my claim

Why choose us to pursue your medical negligence claim?

We know that making a claim against a hospital or your doctor is a daunting prospect. We have a specialist team to deal with these claims and they, in turn, have access to barristers experienced in this type of law. Along with senior medical professionals in all areas of speciality, to support your clinical negligence claim.

Our solicitors will thoroughly explain the claims process to you, answer any queries you have and advise you on the best course of action.

We are rated as ‘excellent’ by our clients on Trustpilot and are members of the brain injury charity Headway.

We handle all types of claims including:

A&E claims
Birth Injury 
Cancer misdiagnosis
Cosmetic Surgery
Dental negligence
Surgery claims
GP negligence 

Medical misdiagnosis
Nursing negligence
Orthopaedic negligence
Radiology negligence
Sepsis claims
Urology claims
Pressure sore claims

For a free, no obligation initial assessment contact us now on 0344 854 7000.  Alternatively, you can email us at info@true.co.uk, or submit an enquiry via the form on our website, and we will contact you without delay to discuss your case.

Our ‘No Win, No Fee’ service gives our clients peace of mind.

Get in touch

Our Process


Submit Your claim – we will establish who was at fault and submit a claim on your behalf.


Gather the Evidence and Arrange Treatment – we will collect all of the evidence needed to prove your claim, arrange a medical examination for you, and if appropriate arrange treatment to assist with your recovery.


Win Your Claim – we will fight hard on your behalf to recover maximum compensation in the shortest time.

How long will my claim take?

The length of medical negligence claims depends on whether the other party admits fault, the severity of the injury and the extent of the claim for losses and expenses. Straightforward medical negligence claims may settle within a year, whereas complex cases may take several years.

Usually the person who receives the negligent treatment is the one to make the claim. However, it is possible to make a claim on behalf of someone else in certain circumstances. A claim can be made on behalf of someone else if the injured person is under the age of 18 or lacks the mental capacity to make the claim themselves.

You can also make a medical negligence claim on behalf of the deceased. The claim must be made within 3 years from the date of death.

If your child has sadly suffered illness or injury due to negligent treatment, you are able to make a claim on their behalf, as their Litigation Friend, at any time up until they turn 18.

If we take on your case, we will work to establish what negligent treatment occurred and how this has directly affected your child. This will consider the injuries they have sustained but also any future conditions or care needs that may be attributable to the negligence. In order to quantify your child’s compensation, it may be necessary to wait until they are older in order to fully understand the impact of the injuries or illness. If this is the case then it may be possible to seek to obtain interim payments to help cover your child’s ongoing medical and/or care needs, until the full extent of their injuries is known.

If settlement is achieved on behalf of your child it is necessary for it by approved by the Court. This allows a Judge to consider the injuries and approve the amount of the settlement. Once approved the settlement money is put into a Special Investment Account on behalf of your child. This can be accessed by them once they turn 18, although it is possible, with Court approval, to request release of monies before then provided there is a compelling reason to do so.

It is highly likely that you will need to undergo a medical examination when making a medical negligence claim. Your solicitor will arrange for you to see an independent medical expert who will assess you to determine how the negligent treatment has affected you. They will also consider your current condition and future prognosis. In some cases they will provide advice on your future care needs, if these are attributable to the negligent treatment. They will provide your solicitor with the evidence they need to quantify the amount of compensation you may be entitled to for the injuries you have suffered.

It is understandable to worry that making a claim against a medical professional or NHS trust will affect your current treatment, however a medical negligence claim should never have a negative impact on any ongoing or future treatment that you receive. Despite this, if you feel that you have lost trust in your doctor you may consider it appropriate for you to be referred to a different doctor. If that were to happen it should not affect your ongoing or current treatment.

In order for your medical negligence case to be successful your solicitor must be able to prove that there was a breach of duty in respect of the treatment you received. That the breach of duty directly caused you to suffer a loss.

Your solicitor will collect evidence to build a case against the defendant. Evidence will include:

  • Medical records
  • Photographs
  • Written statements from yourself and witnesses
  • Letters of complaint to the healthcare provider
  • Independent medical report

Read our How do I prove medical negligence & how do I write a letter of complaint to the NHS guides for further information.

You may be put off making a medical negligence claim as you may think that you will need to go to court. The vast majority of cases are however settled before the need to go to court.

If your case does end up going to trial rest assured that your solicitor will support you throughout the entire process.

It is possible to make a claim for negligent treatment that you have received from an NHS organisation or healthcare professional.

If you have received substandard care or treatment from the NHS, which resulted in an injury or made an existing condition worse you may be entitled to compensation.

Read our guide Can I sue the NHS for negligent treatment for more information.

The compensation that you may receive from your claim comes from the NHS Resolution. This is plays the part of an insurance company for the NHS to cover it against claims arising from medical malpractice. The NHS Resolution is funded by individual NHS trusts around the UK.

Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


Future Career Opportunities

If there isn't a role available for you right now, submit your CV and we'll let you know when the right job comes along!
  • Please provide your email address.
  • Please provide the best number to call you on.
  • Max. file size: 750 MB.
    Please upload your CV.
  • british solicitors awards – best team of the year
  • british solicitors awards – best team of the year
  • british solicitors awards – best team of the year
  • Accredited Member of the Credit Hire Organisation
  • Law Society Conveyancing Quality Scheme Accreditation
  • British Claims
  • Brain Injury Association
  • Mass
  • Mass
  • Mass
  • BIG-logo
  • The Legal 500 - The Clients Guide to Law Firms