New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571
New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571
New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571

Why True?

Our ‘No Win, No Fee’ service means there is no financial risk to you.

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Andrew Mayall

Partner - Personal Injury (EL/PL & Serious Injury)


Burn Injury & Scarring Claims

Burn and laceration injuries are painful and distressing and cause permanent scarring. Burns, either from exposure to heat, electricity or chemicals, are particularly painful, and even a small burn or scald can remain painful for a long period of time.

More serious burns and scalds can cause nerve, tendon, ligament and muscle damage, and can result in significant psychological harm and distress.

If you have suffered a scarring injury as a result of an accident or injury that was not your fault, TRUE can help to get the compensation you need to help you get on the road to recovery.

We are personal injury specialists who operate on a No Win, No Fee basis, meaning that there no upfront costs to you. We offer a free initial, no obligation assessment of your case.

Call us on 0344 854 7000 to discuss your claim, or submit your details below and we’ll call you back at a time convenient for you.

Start my claim

What are the common causes of burns and scarring?

Burn injuries are common in the workplace and are a particular risk for those working in industrial plants and heavy industry such as steelworks. Those who work in professional kitchens are also prone to burn injuries. Common causes of burn injuries include:

• Exposure to corrosive chemicals.
• Handling hot liquids or exposure to hot surfaces without proper personal protective equipment (PPE).
• Contact with exposed electrical wires.

Laceration injuries are common in the workplace, particularly for those working with machines in a factory or warehouse. They occur when the body comes into contact with a moving sharp object, and can also happen as a result of a fall or a road traffic accident.

Scarring can result due to burn and laceration injuries. Scarring can leave people with severe physical abnormalities, effecting their confidence and impacting their psychological well-being.

What can I claim compensation for if I have suffered from a burn, laceration or scarring?

You may be able to claim for the following:

• Loss of earnings.
• Pain and suffering.
• Medical expenses such as, prescription charges, painkillers and rehabilitation.
• Compensation for care and support.
• Reduced life expectancy.
• Ongoing illness.
• Recovery time.
• Expected lifestyle changes.

How much will my claim be worth?

The amount of compensation that you may receive is dependent upon the individual circumstances of your case. The amount will depend on factors such as:

• The severity of your further health complications. Burn victims who have suffered third degree burns are more likely to be awarded with a higher amount of compensation than those with second or first degree burns.
• How your life has been affected by the injury.
• Your future care and support needs.
• Financial losses, including how much money you have lost or will lose as a result of the damages (e.g. loss of earnings, travel expenses).

To get an idea of the amount that you may receive to compensate for physical injuries use your free injury calculator below:

Calculate my claim

How much will it cost to make a claim?

TRUE Solicitors will manage your claim on a ‘No win, No fee’ basis. Our charges to you are dependent upon the individual type of case, and are typically a percentage of the compensation amount that we obtain for you. The charges will be no more than 25% of your compensation.

If you or someone you know has suffered a burn or scarring injury, contact us now on 0344 854 7000 for free, impartial advice about burn injury and scarring claims. Alternatively you can submit a free, no obligation enquiry via the form on our website or you can email us at We will contact you without delay to discuss your claim.


Our Process


Submit Your claim – we will establish who was at fault and submit a claim on your behalf.


Gather the Evidence and Arrange Treatment – we will collect all of the evidence needed to prove your claim, arrange a medical examination for you, and if appropriate arrange treatment to assist with your recovery.


Win Your Claim – we will fight hard on your behalf to recover maximum compensation in the shortest time.

How long will my claim take?

The length of time it takes to settle burn injury and scarring claims depend on 3 factors; whether the other party admits they were at fault, the severity of your injuries, and the amount and complexity of your losses. Burn and scarring injuries can be serious and a final decision about the level of compensation cannot be made until the long term appearance of the scar is known. That said, in more serious injuries, we are generally able to obtain interim payments to relieve any financial hardship.

Andrew Mayall

Partner - Personal Injury (EL/PL & Serious Injury)


Future Career Opportunities

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