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Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


Accident At Work Claims

An accident at work can turn your whole life upside down. Not only are you dealing with an injury, but you may be worrying about the impact it’s going to have on everything from your family life to your finances.

Work accident solicitors Newcastle

Our work accident solicitors are based at our Newcastle office and have over 20 years experience obtaining work injury compensation for clients locally and throughout the UK.

Our expert personal injury solicitors will fight to recoup your loss of earnings, medical expenses and care costs to get your life back on track.

Start my claim

Contact us today for a free, initial assessment of your work accident claim. Submit your details below or call us on 0344 854 7000. A member of our personal injury team will call you back to discuss your claim, at a time that is convenient for you. We are No Win, No Fee injury at work solicitors.

What is classed as an accident at work?

A work accident is that which results in a physical injury caused as a result of a work-based activity. We deal with accident at work claims arising from:

Read more on our ‘What is classed as an accident at work?’ guide.

What should I do if I have an accident at work?

If you’ve been injured in an accident in the workplace you should follow the below steps to maintain your safety and to provide evidence for any future work accident claim:

1. Make sure you see your doctor as soon as you can. The priority here is your recovery and making sure your injuries are tended to. It will be reassuring for you to discuss your injuries with a doctor, and most importantly this will be recorded in your medical records – which may be used as evidence in your case.

2. Report the accident to your employer. Make sure that the details of your accident are accurately recorded in your employer’s accident book. If there is no accident book, write down what happened and give it to your employer. Keep a copy for yourself too.

3. Get the names and contact details of any witnesses.

4. If possible, take photos of the scene of the accident. This can be very helpful if you wish to pursue a claim and your employer doesn’t admit liability.

5. Keep a diary of all of your symptoms.

6. Keep a record of you expenses and losses.

7. Speak to a specialist accident at work lawyer for legal advice on making a claim.

Read our Steps to take after an accident at work guide for more information.

What responsibilities does my employer have?

In order to comply with extensive health and safety regulations, an employer has a legal duty to:

  • Provide you with a safe workplace
  • Provide you with adequate training
  • Provide you with safe ways of working
  • Provide you with safe equipment
  • Provide you with proper safety clothing

If your employer has failed to meet these responsibilities and that led to you suffering an injury at work, you will be entitled to compensation for those injuries and any financial losses, such as lost earnings.

We understand that you may be reluctant to bring a claim against your employer. Rest assured any claim would be dealt with by your employer’s insurers. Insurance for accidents suffered by their staff is compulsory for your employer, no matter how small their business or how few staff they employ.

Plus, your employer cannot treat you any differently, nor can they dismiss you, as a result of making a claim. Your claim will help highlight a safety issue, which will help protect your co-workers from being injured in the same way.

Read our guide on employer responsibilities following an accident at work for more information.

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Who is eligible to make a claim?

You may be eligible to make an accident at work claim for if you have suffered an injury at work within the last three years. It doesn’t matter which type of employment contract you are on, you can make a claim whether you are a full time, part time, temporary, fixed-term, agency worker, contractor or sub-contractor. If an employer’s negligent actions caused you to be injured it could be possible for you to make an accident at work claim.

Which industries are most at risk of work accidents?

All industries are at risk of the event of workplace accidents if they do not follow the correct health and safety procedures. Accidents are however more commonly found in the following industries:

  • Construction
  • Agriculture
  • Manufacturing
  • Culinary
  • Nursing

True Solicitors are experienced in handling construction site accident claims, warehouse injury claims and manufacturing injury compensation claims. Read our guide on: Which industries are most at risk of workplace accidents for more information.

How much will my compensation claim be worth?

Injury at work compensation amounts vary depending on the individual circumstances of your accident. Those injured can typically claim for:

  • Loss of earnings.
  • Injury compensation.
  • Medical expenses such as rehabilitation fees, prescription charges, painkillers etc.
  • Compensation for the care and support.

Your compensation will be calculated using the evidence that we gather. The amount will depend on factors such as:

  • The severity of your injury
  • How your life has been affected by the injury or illness
  • Your future care and support needs
  • Financial losses, including how much money you’ve lost or will lose resulting from the accident (e.g. loss of earnings, travel expenses)
  • Specialist equipment and adaptations you may need

To get an idea of the compensation that you could receive for any physical injuries that you have suffered please use our accident at work compensation calculator.

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Can I lose my job if I make a claim against my employer?

A lot of people are put off from making a work compensation claim out of the fear that they will lose their job. It is however illegal for your employer to dismiss you on the basis of you making a personal injury claim against them.

No matter what the size of the company, they are required, by law, to have employer’s liability insurance in place, to cover them for worker injuries. It is therefore important to know that your claim will be against your employer’s insurance company and not directly handled by your employer.

Read our ‘Can I lose my job after an accident at work claim?’ here.

How much will it cost to make a claim?

We will manage your accident at work claim on a ‘No win, No fee’ basis. Our charges to you are dependent upon the individual type of case, and are typically a percentage of the compensation amount that we obtain for you. The charges will be no more than 25% of your compensation.

Is there a time limit for me to make a claim?

You have up to 3 years from the date of the accident to lodge a claim with the court, and while we completely understand that you may not wish to start a claim straight away, the sooner the claim is made the better. Focusing on getting better is your ultimate priority, but it is also important to make a claim as soon as possible while the evidence and the memories of you and your witnesses are fresh. Of course, if your accident was some time ago then do not worry, as long as it is within the 3-year time limit a claim may still be possible.

When you’re ready, our expert solicitors will be here to help advise and guide you through the claims process. We will carry out a free, no obligation initial assessment so that you know exactly what your options are.

What happens after a workplace accident?

If you have been injured in an accident at work there are a number of steps that you should take. This includes seeking medical attention as your number one priority, followed by reporting the accident to your employer, getting the names and contact details of any witnesses and then instructing a solicitor – should you wish to seek legal advice.

Read our steps to take after an accident at work guide for more information.

What do I need to prove an injury at work claim?

In order for your claim to be successful your solicitor will need to be able to prove that your injuries or industrial illness was caused as a direct consequence of the negligent actions of your employer. Evidence that can support your claim include:

  • Photos and video evidence of faulty or dangerous equipment.
  • Photos from the scene of the accident highlighting the hazardous working conditions.
  • Witness statements.
  • Medical records.
  • Photos of your injuries.

Who pays compensation for a work accident?

All employers, no matter how big or small their company is, are required to have public liability insurance to cover them in the eventuality of someone becoming injured whilst at work. It is therefore the insurance company that will pay out the compensation and not the employer themselves.

Can I make a claim if it was partly my fault?

You may still be able to make a claim if you were partly at fault for causing the accident, or your actions contributed to making your injuries worse. This is known legally as contributory negligence, or split liability.

If the evidence points to both parties being at fault then the case may settle on a ‘split liability’ liability basis where each party is compensated in accordance with the percentage they were at fault.

If you would like to speak to one of our solicitors for advice, an initial assessment, or simply to have any questions regarding the claims process answered, call us on 0344 854 7000 or submit your details via our online enquiry form.

True Client Stories

Read how we have helped clients like you obtain compensation, rehabilitation and support after an  accident at work below:

£9000 settlement for client injured in scaffolding accident.
£38,000 obtained for client who fell at work.
Settlement of £10,000 for client who suffered injuries after fall at work.
Over £16,000 obtained for client hit by pallet truck at work.
£110,000 obtained for finger amputation accident.

Start my claim

Our Process


Step one: We submit your claim – we will establish who was at fault and submit a claim on your behalf.


Step two: We gather the evidence – we will collect all of the evidence needed to prove your claim, arrange a medical examination for you, and, if appropriate, arrange treatment to assist with your recovery.


Step three: You win your claim – we will fight hard on your behalf to recover maximum compensation in the shortest time. We’ll focus on the claim and the legal matters, so you can focus on recuperating.

How long will my claim take?

The length of accident at work claims depend on whether the other party admits fault, the severity of the injury, and the extent of the claim for losses and expenses. Straightforward accident at work claims may settle within a few months, whereas complex cases may take in excess of a year. No matter how long it takes, TRUE Solicitors will be by your side throughout. Our goal is to win the maximum amount of compensation for you, in the shortest possible time.

Get in Touch
Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


Start your FREE Enquiry

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Please Note: Estimate amounts are guidelines only. Your injury and recovery are as individual as you are. The amounts are guideline amounts only and any settlement will be based upon the evidence of medical practitioners.
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