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New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571
New Enquiries 0344 854 7000
Existing Enquiries 0191 232 1123
Conveyancing 0191 260 6571

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Andrew Mayall

Partner - Personal Injury (EL/PL & Serious Injury)


Accidents Abroad Claims

Whether on holiday or a business trip, an accident abroad is likely to be particularly distressing. The local medical system is likely to be unfamiliar, as is the language. If you are injured abroad, it can be disconcerting and frightening, as well as costly.

Where the accident occurred on holiday, there is the added distress of a ruined holiday for both you and your family or friends.

Making a claim for compensation for an accident abroad can be complex, particularly if the claim has to be made in the country where the accident occurred. Fortunately, there are laws in place to help both holidaymakers and road users when injuries have been suffered abroad by someone else’s negligence.

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Common types of accidents abroad

As long as an accident occurred during a package holiday, The Package Travel, Package Holidays and Package Tours Regulations 1992 enable a claim to be made in England and Wales against the holiday company itself. Common accidents on holiday include:

  • Slips and trips in the hotel or its grounds, including around the swimming pool, in bedrooms or the hotel restaurant.
  • Injuries suffered on an organised excursion.
  • Accidents while travelling to or from your holiday destination, whether on a plane, a coach or even a cruise ship.

What should I do if I have suffered an accident on holiday?

  • Go to the local doctors or hospital for treatment and ask for a record of any treatment given.
  • Tell the holiday company rep and the hotel about the accident as soon as possible and ensure that they record it.
  • If possible, take photos of the accident location, ideally showing what caused your accident.
  • Get the name and contact details of any witnesses.

If you’ve had an accident on the roads of Europe, again the law enables a claim to be brought in this country, making accident abroad claims far more straightforward. It is even possible to claim compensation when the other driver was not insured or cannot be traced.

How much compensation can I expect to receive?

The level of compensation you receive after an accident abroad is dependent on a number of different factors relating to your accident. Compensation is calculated based on the below points:

  • The severity of your accident
  • Loss of earnings- current and future losses
  • Medical expenses
  • Travel expenses to and from medical appointments
  • Your pain and suffering
  • The amount of money spent on the holiday or business trip, including the loss of enjoyment of the holiday.
  • Current and future care and support needs.
  • Modifications required to home and mobility aids if required.

To get an idea of the level of compensation that you could receive for any physical injuries that you have suffered please use our compensation calculator below:

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Is there a time limit for making a claim if I have had an accident abroad?

The time limit for making a claim for an accident that you suffered abroad is usually 3 years from the date the accident occurred. It is however advisable to contact a solicitor as soon as you have suffered an injury or illness, as in certain scenarios the time limit can be shorter.

Why choose TRUE Solicitors to deal with your accident abroad claim?

If you’ve had the unfortunate experience of being involved in an accident on holiday you may feel that pursuing a claim for compensation will be too complicated. Claiming for damages such as loss of earnings and to recover medical expenses can be a daunting prospect when dealing with international law. You can however be rest assured that TRUE Solicitors team of experts will use their expert knowledge and experience in handling accident abroad claims, to obtain maximum compensation for you.

For a free, no obligation initial assessment contact us now on 0344 854 7000.  Alternatively, you can email us at, or submit an enquiry via the form on our website, and we will contact you without delay to discuss your case

 Our ‘No Win, No Fee’ service gives our clients peace of mind.

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Our Process


Submit Your claim – we will establish who was at fault and submit a claim on your behalf.


Gather the Evidence and Arrange Treatment – we will collect all of the evidence needed to prove your claim, arrange a medical examination for you, and if appropriate arrange treatment to assist with your recovery.


Win Your Claim – we will fight hard on your behalf to recover maximum compensation in the shortest time.

How long will my claim take?

The length of accident abroad claims depend on whether the other party admits fault, the severity of the injury and the extent of the claim for losses and expenses. Straightforward accident abroad claims may settle within a few months, whereas complex cases may take in excess of a year.

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Andrew Mayall

Partner - Personal Injury (EL/PL & Serious Injury)


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