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Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


Dental Negligence Claims

If you have suffered pain and damages to your mouth, teeth, tongue and gums, within the last three years, as a result of negligent dental treatment, you could be entitled to compensation through a dental negligence claim.

TRUE Solicitors has a team of specialist lawyers whose experience and expertise can help you obtain the maximum compensation in the shortest possible time.

We will handle your claim on a No Win, No Fee basis, giving you peace of mind.

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What is classed as dental negligence?

Dental negligence involves any type of injury or damage that is caused by oral health specialists, such as a dentist, orthodontist or dental hygienist. The most common dental negligence claims include:

  • Nerve damage.
  • Oral cancer misdiagnosis.
  • Loss of teeth due to mistakes in treatment.
  • Damages to teeth due to mistakes in treatment.
  • Incorrect treatment, such as the wrong tooth being taken out.
  • Restorative damage to teeth.
  • Cosmetic dentistry errors.

Can I make a claim against an NHS dentist?

It does not matter if your dentist is an NHS provider or a private practitioner. If you have suffered due to their negligent treatment, you will be able to make a dental negligence claim for compensation.

What can I claim compensation for if I have suffered as a result of dental negligence?

You may be able to claim for the following:

  • Loss of earnings
  • Injury compensation. Medical expenses such as corrective dental work, prescription charges and painkillers.
  • Compensation for the care and support provided by family or friends.
  • Ongoing illness.
  • Recovery time.

How much will my dental negligence claim be worth

The amount of compensation that you will receive is dependent upon the individual circumstances of your case. The amount will depend on factors such as:

  • The severity of your injury or damage.
  • How your life has been affected by the injury or illness.
  • Financial losses, including how much money you’ve lost or will lose as a result of the dental negligence (e.g. loss of earnings, travel expenses).

Is there a time limit for making a dental negligence claim?

You have up to three years from the date you became aware that you received negligent dental care to make a claim. It is advisable to seek legal advice as soon as possible, whilst the information and circumstances around the negligent treatment are fresh to mind.

You are able to make a claim on a child’s behalf at any time before the child reaches the age of 18. After the child has turned 18 they have until they are 21 to make a claim themselves.

How much will it cost to make a dental negligence claim?

TRUE Solicitors will manage your claim on a ‘No win, No fee’ basis, so there is no financial risk to you. Our charges to you are dependent upon the individual type of case, and are typically a percentage of the compensation that we obtain for you. The charges will be no more than 25 per cent of your compensation amount.

How long will my dental negligence claim take?

The time taken to settle your case will depend upon your individual circumstances, including the severity of your injury and how soon your dentist accepts liability.

Claims can take from a few months to a couple of years. You can be rest assured that TRUE Solicitors will act on your behalf to obtain the maximum amount of compensation in the shortest possible time.

Why choose True Solicitors LLP to handle your dental negligence claim?

True Solicitors are experienced in handling dental negligence claims for clients throughout the country. We will not only fight to get you the financial compensation that you deserve, but also get you access to restorative dental treatment to put right what has been wronged.

How do I start a claim for dental negligence?

If you believe that you or a loved one has a claim for dental negligence, contact TRUE Solicitors today to speak to a member of our expert team. We offer an initial, free, no obligation assessment of your case.

Start my claim

Our Process


Submit Your claim – we will establish who was at fault and submit a claim on your behalf.


Gather the Evidence and Arrange Treatment – we will collect all of the evidence needed to prove your claim, arrange a medical examination for you, and if appropriate arrange treatment to assist with your recovery.


Win Your Claim – we will fight hard on your behalf to recover maximum compensation in the shortest time.

TRUE Client Stories

Patient receives a four figure sum following negligent dental treatment:

What happened: Our client attended their dentist for treatment including extraction of teeth under local anaesthetic. During the procedure complications arose and some bone was removed during the tooth extraction. This led to the development of an oroantral fistula (i.e. an abnormal tract connecting the oral cavity or mouth, with the maxillary sinus, which are the passages located under the eyes on either side of the nose). This required a hospital referral and further surgery to be undertaken.

The dentist had failed to provide a written treatment plan in line with General Dental Council Regulations and had not offered the option of saving the tooth by way of root canal therapy. Had the tooth been retained rather than extracted, the oroantral fistula and associated problems would have been avoided.

The effect on our client: Our client endured additional pain, suffering and loss of amenity for the period leading up to the diagnosis and surgical treatment of the oroantral fistula. Thereafter they required further investigations and examination to confirm whether the oroantral fistula had healed or whether further treatment would be required. Further treatment would include bone augmentation (i.e. grafting bone to the jaw) and provision of an implant and crown.

How TRUE Solicitors were able to help: We brought a claim on behalf of our client on the grounds of negligent treatment resulting in the development of the oroantral fistula, which would otherwise have been avoided. Liability was denied by the Defendant. However, we obtained supportive medical evidence and following discussions with the Defendant were able to negotiate a settlement without the need to start Court proceedings, bringing the matter to a swift conclusion.

Level of settlement achieved: £7,500

Practice area: Dental negligence


Andrew Mayall

Personal Injury Solicitor

Newcastle Upon Tyne


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Please Note: Estimate amounts are guidelines only. Your injury and recovery are as individual as you are. The amounts are guideline amounts only and any settlement will be based upon the evidence of medical practitioners.
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