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TRUE Solicitors LLP have a wealth of experience in pursuing claims against finance providers who provided the funds for people to purchase these solar panel systems.

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  • Brief description of claim
  • This field is for validation purposes and should be left unchanged.
Marc Davison

Team Leader Financial Mis-Selling department

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Mis-Sold Solar Panel Claims

What should I do if I think I have been mis-sold solar panels?

Whilst a solar panel installation can help to reduce your energy bills and your carbon footprint, they cost several thousands of pounds and may not be suitable for every home.
This will depend on factors such as the customer’s budget, energy usage and the size/location of their property. Customers rely on the advice they receive at the point of sale.

Have you purchased ‘self-funding’ solar panels? Did you make the savings that you were promised?

Sadly, we have heard from many consumers who feel they were misled when they purchased their solar panels using a finance agreement, or made a part payment on a credit card. The solar panels were originally sold as an investment, with customers being advised that the panels would pay for themselves because the financial benefits received from a Feed In Tariff (FIT) and energy bill reduction  would cover the monthly finance repayments.  In essence, the solar panels were sold as being “free”, as the financial returns were supposed to outweigh the costs.

How can TRUE solicitors help with my solar panel mis-selling claim?

TRUE Solicitors LLP have a wealth of experience in pursuing claims against finance providers who provided the funds for people to purchase these solar panel systems. TRUE Solicitors know that the sales process included various misrepresentations about the benefits the system would produce, with many clients subsequently finding that their finance repayments significantly outweigh any benefits they are receiving.

With hundreds of thousands of people purchasing solar panels in the last few years, and with finance terms lasting up to 15 years, mis-sold solar panels are expected to become one of the biggest financial mis-selling scandals in recent times.

How do I know if I have been mis-sold my solar panel system?

We may be able to assist you in obtaining a full or partial refund if:

  • You purchased or paid a deposit for the panels using a method of finance (either a finance agreement or credit card)
  • The panels were purchased within the last 5 years
  • You believe you were mis-led about the performance of the solar panels because you were told the system would produce a financial benefit that is not being achieved.
  • There is a significant deficit each month between the financial benefits of the solar panels (Feed-in-Tariff and energy bill reduction) and the finance repayments, but this was never explained to you at the point of sale.

Can I still make a claim if the solar  panel company I purchased the panels from is no longer trading?

Section 75 of the Consumer Credit Act protects consumers who have purchased items costing over £100 using a finance agreement or credit card.

This means that the credit company or finance provider is jointly liable for any complaints you may have about the company that installed the panels, even if they have ceased trading.

Can I still make a claim if I only paid the deposit for my solar panels using a method of credit?

If you only used credit to pay for the deposit payment, under the Consumer Credit Act you will still be covered for the full purchase price of the solar panels. As long as the minimum deposit paid on credit was at least £100.

If you have concerns that you may have been mis-sold your solar panels or a solar ‘battery-pack’, please contact our team.

For a FREE, no obligation initial assessment contact us now on 08000 149 565.  Alternatively, you can email us at info@true.co.uk, or submit an enquiry via the form on our website, and we will contact you without delay to discuss your case.

Our ‘No Win, No Fee’ service means there is no financial risk to you.

TRUE Client Stories

> Mr. D was awarded £9000 after being sold solar panels that failed to deliver the promised savings…

Read more…

> Mr H received a full refund of almost £6,000 after being mis-sold a solar panel ‘battery pack’…

Read more…


Our Process

1

Gather the information required to investigate your claim.

2

Submit a claim with the finance company.

3

Fight hard to win maximum compensation in the shortest time.

How Long Will My Claim Take?

The duration of your claim will depend on whether the finance provider admits they were at fault. Cases can run from 6-18 months depending on the time taken to gather the evidence and the stance taken by the finance provider when it comes to mis-sold solar panels.

Marc Davison

Team Leader Financial Mis-Selling department

Contact

Start your FREE Enquiry

  • Brief description of claim
  • This field is for validation purposes and should be left unchanged.
Please Note: Estimate amounts are guidelines only. Your injury and recovery are as individual as you are. The amounts are guideline amounts only and any settlement will be based upon the evidence of medical practitioners.

"Very impressed with the quick work completed, always kept me up to date mostly by email as it was hard to catch me on the phone. Forms to sign sent quickly in the post and dealt with just as quick. I would definitely recommend True solicitors for a friendly helpful quick service."

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british solicitors awards – best team of the year
british solicitors awards – best team of the year
british solicitors awards – best team of the year
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