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Financial Mis-Selling Solicitors
What does Financial Mis-selling mean?
Financial mis-selling complaints can arise from:
- the advice/sale of financial products such as SIPP pensions;
- where a consumer has a complaint about something they paid for using finance or a credit card.
True Solicitors are experts in obtaining compensation for clients who have been mis-sold solar panels and pensions. If you have been affected contact our friendly team today on 0344 854 7000 or submit your details below and we’ll call you back at a time that is convenient for you. We will handle your claim on a No Win, No Fee basis.
What financial products can be mis-sold?
You may have grounds for a financial mis-selling claim if you have lost money because:
- you were sold a financial product that was not suitable for you;
- you were not given a proper explanation about the risks of an investment or pension;
- you were not given enough information to enable you to make an informed decision about the financial product;
- you have bought goods or a service using finance or a credit card, and you believe the goods or service was misrepresented to you at the point of sale (for instance, if you bought solar panels which are under-performing).
Our expert solicitors can give you the advice that you need.
On this page you can discover more about financial mis-selling, and you will be able to find out for yourself if you have a potential compensation claim.
I’ve been mis-sold a product, what should I do?
If you’ve been mis-sold a product such as:
• Solar panels which aren’t generating the cost saving benefits promised to you at the point of sale.
• A pension transfer/investment that is not performing the way you were told
You should get in touch with True Solicitors to advise you if you are eligible to make a claim. Call us on 0344 854 7000 today or submit your details using our online enquiry form and we’ll call you back at a time that is convenient for you.
If we deem your case to be eligible we will start the process by:
• Contact the client to discuss the claim
• Send out a paperwork pack with information about the claims process
• Write to the organisations involved to obtain further evidence to support the claim
• Prepare the complaint based on the evidence we have obtained and the clients instructions
• Escalate the complaint if appropriate
What compensation will I receive?
The compensation that you will receive is dependent upon the financial product that you have been mis-sold. Along with the level of investment involved and the financial losses sustained. We will fight to get you the compensation needed to put you back in the same financial situation you would have been in, should you have not been mis-sold a financial product.
Is there a time limit for making a financial mis-selling claim?
The time limits for making a claim depend on the type of financial product you have been mis-sold:
• For the mis-selling of a financial product or breach of contract (i.e. solar panels) we can only act if the finance agreement is dated within the last 6 years.
• For cases of financial negligence (i.e. mis-sold SIPP pension claims) there are 2 limitation dates – The limitation period is likely to be 6 years from the date of the transaction/advice. However, in some cases the limitation period can be extended to 3 years from the date in which you were initially made aware there was a problem with the transaction/advice received.
How much will I pay?
We will handle your claim on a No Win, No Fee basis, if your claim is successful you will pay us a success fee of up to 30% of your compensation settlement.
Please note as of July 2019 we are no longer handling mortgage mis-selling claims for new clients.
For a free, no obligation initial assessment contact us now on 0344 854 7000. Alternatively, you can email us at firstname.lastname@example.org, or submit an enquiry via the form on our website, and we will contact you without delay to discuss your case.
Our financial mis-selling solicitors can give you the honest, straightforward advice that you need, in language you can understand.
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Speak to a member of our team today by calling us on 0344 854 7000 or submit your details using our online enquiry form and we’ll call you back at a time that is convenient for you.
We handle claims for consumers who:
- Have discovered that a product they purchased using finance is under-performing;
- Received unsuitable recommendations from a financial adviser about their pensions/investments;
- Were misled or received negligent advice about financial products.
Depending on the type of complaint, we will pursue a claim against either the finance company who provided the funds to purchase the product, or against the Independent Financial Adviser (IFA) who provided the advice. Our aim is to obtain the compensation required to put you back into the financial position you should be in, had you not been mis-sold.
Depending on the type of financial mis-selling involved we require the following information:
Mis-sold solar panels claims:
- The name of the solar panel sales company.
- The name of your finance provider/credit card provider.
- The name of your electricity provider and Feed-in-Tariff provider.
- The date of your purchase/installation.
- What you were told during the sale and the reason that you are now unhappy with your solar panels.
Mis-sold pension claims:
- The name of the company, bank or Independent Financial Adviser who provided you with the advice to transfer your pension.
- The date on which you transferred over your pension and the date on which you became aware that your investment was failing.
- A summary of the advice that you were given at the time of deciding to transfer your pension.
- Evidence that your pension fund is failing.
Mis-sold timeshare claims:
- The name of the timeshare company who sold you the investment.
- The date on which you purchased the timeshare.
- The name of the finance company or credit card provider that you used to purchase the timeshare.
- A summary of the advice that you were given at the time of deciding to purchase the timeshare.
- Evidence that your timeshare investment isn’t growing in value.
If your claim is about a product your purchased using finance, then Section 75 of the Consumer Credit Act will protect you as long as you paid more than £100.00 using a finance agreement or credit card. The credit card company or finance provider is jointly liable for any breach of contract or misrepresentation made by the seller, even if that sales company has ceased trading.
If your claim is about negligent advice from an FCA regulated financial adviser, we can raise your claim to the Financial Services Compensation Scheme even if your original adviser has now gone out of business.
The duration of your claim will depend on whether the finance provider/financial adviser admits they were at fault. Cases can run from 6-18 months depending on the time taken to gather the evidence and the stance taken by the opponent.