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Existing Enquiries 0191 232 1123

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Paul Drabble

Partner - Financial Mis-selling

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Business Energy Claims

Many businesses, up and down the country, use an energy broker to find a suitable gas and electric supplier. An energy broker is legally required to declare the commission (money) they will receive for recommending a supplier to the buyer.

In recent months, there has been a significant increase in the number of businesses reclaiming compensation, as a result of being mis-sold an energy contract. In these instances, the broker’s commission was not declared.

If you think your business has been mis-sold a business energy contract, then you may be entitled to compensation. Call our Business Energy experts on 0344 854 7000 for a free, no-obligation assessment of your case. Alternatively, submit your details using the button below and we will contact you at a time suitable for you. We will handle your claim on a No Win, No Fee basis.

Start my claim

How do brokers hide commission within energy contracts?

Your energy broker should declare how much they will make (in commission) from arranging your new business contract. In many cases, the broker does not declare any commission. Instead, they claim it’s either a free service or they’re given a token or finder’s fee from the energy supplier.

How do I know if I have been mis-sold a business energy contract?

When your energy contact was arranged, did the energy broker declare their commission verbally or written within the contract? If not, then you may have been mis-sold an energy contract.

Why is the term of my contract so important?

The commission an energy broker receives is based on the energy rate (at the time the contract was agreed) and the length of the contract e.g. 2 years. Many brokers will persuade clients to take a longer-term contract, claiming that the market is likely to increase in this time. The longer the contract, the more commission they will receive.

How much is my energy claim worth?

The amount of compensation you could be entitled to, depends on the energy rate and the length of the energy contract.

Are claims likely to go to court?

Although this is highly unlikely, there is a small chance you may have to go to court. If this happens, our expert solicitors will be with you, every step of the way.

Can I only make a claim for an existing energy contract or can I make a claim for previous contracts too?

If sufficient evidence, you can make a claim against both an existing energy contract and / or a previous contract.

What do I need to make a claim?

You will need:

  • The unique MPAN (Meter Point Administration Number) or MPRN (Meter Point Reference Number)
  • The name of the energy supplier.
  • Contract start and end date.
  • The type of meter.
  • The current unit rates and standing charges.

Our Process

1

Once you've contacted us, we will establish who was at fault and submit a claim on your behalf.

2

We gather evidence to support your claim. This includes details of your energy contract.

3

You win your claim. We will fight hard to recover the compensation owed to your business.

Where do I start?

To begin your claim with TRUE, contact our expert Business Energy Solicitors on 0344 854 7000, or submit your details using the button below, and we will call you back at a time that suits you.

Start My Claim
Paul Drabble

Partner - Financial Mis-selling

Contact

Contact Us

We will try to answer any queries within 24 hours.
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